We help you to put your customers

at the heart of all you do

Our mission is to support all organisations to become customer-centric and thrive in a multichannel market through offering great customer experience.

About

About

Founded by Martin Newman in 2019, The Customer First Group drives customer-centric transformation across consumer-facing brands through investment, presentations, strategy days and advisory services. We aim to put the customer at the heart of your business.

Services

Services

We offer a wide range of services from strategy days to bespoke company workshops.

Investments

Investments

We’re proud to support disruptive initiatives that put the customer first and challenge conventional commerce.

Book

Book

Buy the ultimate book for putting the customer first: Shortlisted for the business book of the year, “100 Practical Ways To Improve Customer Experience” by Martin Newman, Founder, The Customer First Group.

Want to get in touch?

Contact us for more information on our services, work and future plans.